FAQ

What types of clothing does Tek Gear offer?

We specialize in comfortable, stylish apparel for everyday wear. Our collection includes Bottoms, Bras, Clothing, Coats & Jackets, Crops & Capris, Dresses, Outerwear, Pants, Shorts, Skirts & Skorts, Socks, Socks & Hosiery, Tops, Tops & Tees, and Underwear.

What makes Tek Gear products special?

Our apparel combines fashion with function, offering stylish designs that prioritize comfort and durability. We focus on creating essential pieces that work seamlessly in your wardrobe.

How do I create an account?

You can create an account during checkout by providing your email address and creating a password. This allows you to track orders and save your preferences for future shopping.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Where does Tek Gear ship?

We ship worldwide except to Asia and select remote areas due to logistical constraints. We’re continuously working to expand our shipping network.

What shipping options are available?

We offer two shipping methods:
– Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
– Free Shipping: For orders over $50 via EMS (15-25 days after dispatch)

How long does order processing take?

We process orders within 1-2 business days before shipment. You’ll receive a confirmation email with tracking information once your order ships.

What is your return policy?

We accept returns within 15 days of receipt. Items must be unworn, unwashed, and with original tags attached. Please contact our customer service team to initiate a return.

How long do refunds take to process?

Once we receive your return, refunds are processed within 5-7 business days. The time it appears in your account depends on your payment provider.

How can I contact customer service?

Our customer-centric team is available at [email protected]. We’re here to help with any questions or concerns about your Tek Gear experience.